Privacy Policy
Introduction
Welcome to PSt Ltd (t/a Lumis), a SaaS travel management platform designed for destination management companies. We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, email address, phone number, and other contact details.
- Booking Information: Details related to your bookings and reservations.
- Payment Information: Credit card details and other financial information necessary to process payments.
- Technical Data: IP address, browser type, operating system, and other technical information from your device.
- Usage Data: Information on how you use our website and services, including pages visited, links clicked, and other interaction data.
We use the information we collect for various purposes, including:
2. How We Use Your Information
- To provide and maintain our services.
- To process your bookings and reservations.
- To communicate with you, including sending confirmations and updates.
- To process payments and prevent fraud.
- To improve our website and services.
- To comply with legal obligations and resolve disputes.
3. Data Sharing and Disclosure
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your data with third-party service providers who assist us in operating our website, processing payments, and delivering services.
- Legal Requirements: We may disclose your information to comply with legal obligations or in response to lawful requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
4. International Data Transfers
As a company based in Guernsey, we comply with local data protection regulations. However, your information may be transferred to and processed in countries outside of Guernsey. We ensure that such transfers are conducted in accordance with applicable data protection laws and that appropriate safeguards are in place.
5. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
6. Your Data Protection Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data, subject to legal obligations.
- Restriction: Request restriction of processing your data.
- Objection: Object to our processing of your data.
- Data Portability: Request transfer of your data to another organization.
- Withdraw Consent: Withdraw consent at any time, where processing is based on consent.
7. Cookies
Our website uses cookies to enhance user experience and collect usage data. Cookies are small text files stored on your device when you visit our website. We use cookies for:
- Essential Functions: To ensure our website operates correctly.
- Performance: To analyze how our website is used and improve its functionality.
- Advertising: To deliver relevant advertisements to you.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
8. Changes to This Policy
We may update this Privacy and Cookie Policy from time to time. We will notify you of any changes by posting the new policy on our website. We encourage you to review this policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy and Cookie Policy, please contact us at:
Company name: PST Ltd, t/a Lumis
Address: Roseneath, The Grange, St Peter Port, Guernsey, GY1 2QJ
Email: enquiries@lumis-app.com